Week 50 Availability 12.12 - 12.16

How Ordering Works


This website is for established wholesale customers only. To register a new wholesale account, follow this link for instructions to submit your application.

Our catalog is organized by week number so our collections are transferable to future years. For example, please search Week 11 if you are looking for flowers available March 9-March 14. You can turn week numbers ON in the settings of the calendar on your phone to help for easier searching, but please note that the iPhone calendar is off by one week. Google Calendar uses the same week numbers we do.

Availability is updated each week on Wednesday for the following 3 weeks with our projected inventory. Please keep in mind that availability is subject to change due to the nature of the business. For future planning, you can refer to our Projected Seasonal Availability.

HOW TO ORDER
Once your wholesale account has been approved, you’ll receive an invitation from Shopify to activate your online account. After that step has been completed, you’ll be able to login to the site and view what’s available in the coming weeks and place an order.

To view our inventory, click on the week number that your order is needed. From here, you can start adding items to your cart – it is important that your order includes only flowers available in the week you are ordering for. Please note that if your order includes flowers for multiple week numbers, those items may not be available and will be removed from your order.

ORDER DEADLINES
With our production fields being located away from our home farm, it is essential that we know what’s needed so we have ample time to harvest your order. The order cut off is 2 business days before your order is shipped, delivered, or picked up. You can also view our order deadlines here.

For Monday orders, please note the pick up window is 1:30pm-4:30pm. Monday mornings are busy with harvesting and orders are not ready until the afternoon.

PICK UP
Orders can be picked up at our home farm located at 3555 Watkins Rd, Columbus, OH 43232. At checkout, select the date you need your order to be ready on the calendar and select the Pick Up option. For Monday pick ups, please keep in mind that we will be harvesting and preparing your order in the morning and orders will not be ready for pick up until 1:30pm. 

Pick Up Hours:
Monday 1:30pm - 4:00pm
Tuesday: 8:00am - 12:00pm  |  1:30pm - 4:00pm
Wednesday: 8:00am - 12:00pm  |  1:30pm - 4:00pm
Thursday: 8:00am - 12:00pm  |  1:30pm - 4:00pm
Friday: 8:00am - 12:00pm  |  1:30pm - 4:00pm

LOCAL DELIVERY
We deliver to Cincinnati on Tuesday ($35); Columbus on Wednesday ($15); and Cleveland on Thursday ($35) for a $15-$35 delivery fee with a minimum order of $200. At checkout, select the date you need your order to be delivered using the calendar and choose Local Delivery.

If your ZIP is not eligible for delivery or you are looking for delivery on an alternate day, feel free to check with us to see if we can deliver. If our driver is available and your order is $500 or more, we will work to accommodate a special delivery.

SHIPPING
We ship Monday-Thursday via UPS or Southwest Cargo. At checkout, select the date you need your order to arrive using the calendar. For example, if you need your order to be delivered on Wed 3/15, you'll click 3/15 on the calendar and we will ship your order on 3/14 to arrive on 3/15.

You will be charged a $25-$65 shipping deposit at checkout, with the balance billed to you when your order ships. With every box being different with varying stem lengths and bunch weights depending on what’s in the order, the final shipping charges are calculated when your box is packed and weighed.

Once your order is ready to be shipped, you'll receive a final invoice for an item called Additional Shipping. Please note that our shipping rates are set by the carrier and are subject to fluctuations due to the cost of fuel and other surcharges.

PRE-ORDERS

For orders beyond 3 weeks out, you can send us an email with a list of items you are looking for, along with the date you need them and if your order will be shipped, delivered, or picked up at the home farm. We will confirm your order 2 weeks out from the date it is needed. Please refer to our Projected Seasonal Availability list to find out which varieties we are growing. 

For dahlias, use our preorder form located at this link.

ADD ONS + UPDATES TO YOUR ORDER
If you need to make changes to an order you’ve already submitted, send us an email with your order number and delivery date in the subject line. If you need to add on to an order you’ve already submitted, you can place another order on our Shopify site or send us an email, and we will combine your orders to be shipped, delivered, or picked up together.

SUBSTITUTIONS + REFUNDS
In the event we are unable fulfill your order, we will reach out to let you know and offer a substitution or a refund. If we are unable to reach you prior to shipping or delivering your order, we will make a decision based on your preference selected at checkout for that order.

If your flowers are not in satisfactory condition after the rehydration period, send us an email with your order number in the subject line along with photos of the flowers and the shipping box. We will work with you to determine if we can send a replacement order, or issue a credit to use on a future order. If you would like to receive a refund, we will file a claim with the carrier and forward the reimbursement if the claim is honored. Please note it may take up to 3 months for resolution.